Stupidity of the day: Tuesday
My boss pulls me out of a meeting because someone at our parent company is having trouble with a CD I sent them. This is the second CD I sent because they said the first one I sent was blank.

The contents of the CD are one executable file, sort of like a Power Point presentation but done in a different program, but it should open and one should be able to use the arrow key to look at the different slides.

So I pretty much know before I even pick up the phone that they just don't know to use the arrow key.

"It won't open," she says. "I just get a white screen."
"OK," I explain, "Now all you have to do is hit the RIGHT ARROW KEY to start the presentation."
"I'm clicking it and it won't do anything!"
"The RIGHT arrow key?"
"Yeah, I'm clicking it."
"Clicking? Are you clicking the MOUSE?"
"Yeah."
"OK, don't click the mouse. On your KEYBOARD, there are four directional keys. Press the RIGHT arrow key."
"Oh! Now it's working!"

Yes, folks, I work miracles here on a daily basis.