Idiot alert #748
This morning I e-mailed one of the VP's in our company a PDF proof of a flyer that I downloaded from one of our partner companies' sites, and basically it was a template that I just needed to add our logo and contact info to. No biggie, right? I slap the company logo on there and e-mail it for approval. I get an e-mail back from her which says, "I don't see the [vendor] logo on there."

Now call me stupid, but when someone says "I don't see the logo", I'm thinking, oh crap, something is wrong with my Acrobat Distiller, that it has taken this logo and banished it to the far reaches of the earth. And that happened to me yesterday, where I created a PDF and a huge graphic disappeared, for no apparent reason at all. So I was thinking that this happened again, even though when I opened the PDF, I could see the logo in question, plain as day.

So I wrack my brain and decide to open the PDF in Photoshop, convert it to a TIF, bring the TIF into InDesign, and then convert it once again to a PDF. That way there would be No Logo Left Behind. I e-mail it to her again and say, "Can you see the logo this time?"

She writes back, "I still don't see it on there."

OK, so by now, I'm one nanosecond away from calling the techies in to examine my computer. But I decide to call the VP instead.

"So you can't see the logo?" I ask. "This is really weird, because I can see it on my screen."

Well, it turns out that there are two versions of the vendor's logo, and she wanted the other one on there. But instead of saying, "Can you put Logo B on there instead of Logo A?" she wasted two hours of my day by making me think that a logo was turning invisible.

Say it with me. Mor-RON!